InvestOps USA 2025
March 10 - 12, 2025
JW Marriot Grand Lakes, Orlando
InvesOps Day 2- 03/07/19
7:45 am - 8:45 am
Pension Fund Think Tank Breakfast How can the Pension Funds better collaborate to drive mutually beneficial initiatives forward?
April Wilcox -
Director, Investment Operations,
CalSTRS
Russell Snow -
Director Operations,
State of Wisconsin Investment Board
Thomas Grande -
Director, Business Development for GlobeTax - Custodial Banking and Corporate Trust Subject Matter Expert,
GlobeTax
Open to a maximum of 15 Heads of Investment Operations from the top 20 US Pension Funds
Led By: April Wilcox, Director, Investment Operations, CalSTRS
Thomas Grande
Director, Business Development for GlobeTax - Custodial Banking and Corporate Trust Subject Matter ExpertGlobeTax
7:45 am - 8:55 am
Registration and Breakfast
8:55 am - 9:00 am
Chairperson's Opening Remarks
9:00 am - 9:40 am
In Conversation With The Buy Side: What strategic approaches can you adopt to best balance regulatory compliance, business growth and technological innovation projects to build a winning investment operations division?
Tom Phipps -
Principal – Practice Lead, Operational Strategy,
Cutter Associates
Jenny Tsouvalis -
Senior VP & Enterprise Head, Investment Reporting, Operations and Applications,
OMERS
Katie Oliverio -
Vice President Derivatives Regulation,
Alliance Bernstein
Ø How can you review enterprise processes for cross-border compliance with minimal disruption to your current operations?
Ø What steps should you take now to identify which innovative technology solutions you should be investing in now to meet your regulatory mandates?
Ø How can you establish which legacy systems need to be replaced to thrive in the modern-day investment operations landscape and how can this be done to minimize disruption to your day-to-day workflow?
Ø Promoting business growth – how technological innovation and regulatory compliance from investment operations can position you in front of the competition
Jenny Tsouvalis
Senior VP & Enterprise Head, Investment Reporting, Operations and ApplicationsOMERS
9:40 am - 10:00 am
Macro Keynote: Assessing the key drivers that will shape global investing in 2019- How you can best prepare for how these macro trends will transform your front-back workflow?
Marc Chandler -
Chief Market Strategist, Managing Partner, Former Global Head of Currency Strategy,
Bannockburn Global Forex, Brown Brothers Harriman
Ø Rising rates, trade wars and ‘America First’- How is this impacting product selection and portfolio construction and what are the knock-on effects for investment operations?
Ø The elements of uncertainty that impact investors strategies- How much more risk conscious should you become?
Ø Diversification and risk reduction- what are the drivers for a successful portfolio over the next 12 months and how will this impact investment decision making?
Ø Operating under the influence of Trump- How might changes in trade with overseas market impact the way we operate and what impact might we see on globalization?
Ø Political chaos leading to financial calm? What will happen to Dodd-Frank under Trump's executive order and are we likely to see a solid plan for deregulation being executed?
Marc Chandler
Chief Market Strategist, Managing Partner, Former Global Head of Currency StrategyBannockburn Global Forex, Brown Brothers Harriman
Staying Ahead Of FinTech Game Changers
10:00 am - 10:30 am
Special Guest Speaker: The power of non verbal communication in leadership– An Ex-FBI Agent's guide to speed-reading people
Joe Navarro -
Former Special Agent within the FBI'S Behavioural Analysis Programme,
FBI
Joe Navarro, Former Special Agent within the FBIs Behavioural AnalysisProgramme
Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. Find out how your body language can influence what your boss, family, friends, and strangers think of you.
Joe Navarro
Former Special Agent within the FBI'S Behavioural Analysis ProgrammeFBI
10:30 am - 11:00 am
Morning Refreshment break
10:30 am - 11:30 am
Workshop - Single Security: Countdown to Launch
Art Johnson -
Director, Securitization Policy,
Fannie Mae
Jamie Miller -
Director, Project Outreach and Communications – Securitization,
Freddie Mac
Art Johnson, Director, Securitization Policy, Fannie Mae
Jamie Miller, Senior Director, Securitization and Investor Relations, Freddie Mac
This workshop reviews the upcoming changes to the “to-be-announced” (TBA) mortgage market with the implementation of the Single Security Initiative going live on June 3rd this year. Representatives from the government-sponsored enterprises (GSEs), both Fannie Mae and Freddie Mac, will present valuable information to any firm that participates in the TBA market or invests in single-family mortgage-backed securities (MBS). Workshop attendees have the opportunity to delve into the intricacies of the optional PC Exchange and the new “uniform MBS,” (UMBS) commingled securities. The GSEs are here to answer questions and assist firms in getting to the finish line.
11:00 am - 11:40 am
All Star Panel: The future of investment operations- What technological innovations and FinTech trends are set to radically disrupt the way you do your jobs in the near future?
Sonia Maloney -
Director, Public Markets Business Management,
Canada Pension Plan Investment Board
Jeffrey Leschen -
Director of Operations,
Bramshill Investments
Stephen Bayly -
CTO,
HSBC Securities Services
Jan Hoenisch -
Business Development,
Charles River Development, A State Street Company
Ø The convergence of technology and operations- Leveraging FinTech across multiple functions to create a flexible model for longevity
Ø Which types of technological innovation are going to transform investment operations and the way you work over the next 10 years?
Ø What can the buy side do to encourage industry innovation and embrace FinTech solutions?
Ø How and why should you take advantage of the innovative, lower cost and highly scalable solutions offered by newer and more entrepreneurial suppliers?
Ø How can you balance the benefits of emerging technologies with the advanced nature of well established vendors?
Sonia Maloney
Director, Public Markets Business ManagementCanada Pension Plan Investment Board
11:40 am - 12:00 pm
Blockchain Keynote: The future is now- How can you execute, clear and settle trades on current public Blockchain infrastructure and what does the future hold for this technology?
Steve Ehrlich -
Chief Operating Officer,
Wall Street Blockchain Alliance
Ø Blockchain 101- How does this technology work, how can you use it and what potential does it have to affect the current capital markets ecosystem?
Ø Reducing reliance on the clearing system- What does blockchain offer and how have trades already been settled outside the traditional clearing and settlement structure in a legal manner?
Ø Assessing future potential- How is this technology being implemented in capital markets now and what are the timelines to upgrade and scale the technology in a live environment?
Ø As well as the successful use cases, what are the deficiencies of DLT technology when commercially applied and how can they be overcome?
Ø Bringing blockchain to the mass market- What are the current deficiencies around scalability and how can they be overcome?
Steve Ehrlich
Chief Operating OfficerWall Street Blockchain Alliance
12:00 pm - 1:00 pm
FinTech Shark Tank: Get a sneak peek into the most innovative FinTech offerings in investment operations to see how they can help you solve some of your biggest pain points
Join our InvestOps sharks during this exciting ‘Shark Tank style session, where you will hear from four new and innovative start-up FINTECH firms as they present their offerings in a bid to win first place. Listen up as the ’sharks’ review the technologies’ benefits to your business, predict their future success and deliver their verdicts. The ultimate decision is in your hands though, as the audience get to vote for their favourite. Will you find the next big thing?
1:00 pm - 2:00 pm
Women on Wall Street Lunch: Improving the position of women within investment operations- Covering everything from communications, self-branding to career progression
Deborah White -
VP Asset Operations,
Aegon
Sonia Maloney -
Director, Public Markets Business Management,
Canada Pension Plan Investment Board
Ø A boardroom discussion on professional skill development, building a personal brand, and getting ahead on the street
Ø Enhance your career by learning from, and being inspired by, some of the most successful and influential women leaders
Ø Open to a maximum of 15 delegates- Lunch to be served during this session
Ø Led by: Deborah White, VP, Asset Operations, Aegon Asset Management, Laurie Battaglia, CEO, Workplace Strategist, Aligned at Work
Sonia Maloney
Director, Public Markets Business ManagementCanada Pension Plan Investment Board
1:00 pm - 2:00 pm Lunch and Networking Break
1:00 pm - 2:00 pm Women on Wall Street Lunch: Improving the position of women within investment operations- Covering everything from communications, self-branding to career progression
Deborah White - VP Asset Operations, Aegon Sonia Maloney - Director, Public Markets Business Management, Canada Pension Plan Investment BoardØ A boardroom discussion on professional skill development, building a personal brand, and getting ahead on the street
Ø Enhance your career by learning from, and being inspired by, some of the most successful and influential women leaders
Open to a maximum of 15 delegates- Lunch to be served during this session
Sonia Maloney
Director, Public Markets Business ManagementCanada Pension Plan Investment Board
Leveraging New Opportunities
2:00 pm - 2:20 pm Interactive Interview: Navigating complexities across jurisdictions- How can you efficiently operate across global markets with multiple contrasting regulations? Charles Dwyer - Former Director, Global Technology and Operations, IndependentØ The impact of global data regulations - Understanding and complying to data restrictions in the US as a result of GDPR
Ø Will Brexit require a change in business strategy to cater for new regulations?
Ø How can you prepare for regulatory uncertainty across the board?
Ø Global best execution dynamics- When working with counterparts across different geographies how do you ensure you are working with the best partners to prove best execution?
Leveraging New Opportunities
2:20 pm - 3:00 pm Case Study Revolution: Managing risky business- How can you get the best possible insights on drivers of risk to ensure you have the right systems in place to respond quickly? Vincent Pasqualicchio - COO - Investments, American Family InsuranceØ How can you best devise a comprehensive view of your risk management strategy to secure operations
Ø How can you ensure you are keeping up with the newest waves of technology to enhance operations without risking compliance?
Ø What are the best ways in which to monitor risk across your business, allowing you to understand where the most vulnerable points are?
Ø How can you gain the best possible understanding of the real drivers of risk to ensure you have the right systems in place to respond quickly?
Ø What are the best ways to work with your enterprise risk office?
Leveraging New Opportunities
3:00 pm - 3:20 pm Fireside Chat: Preparing for new product launches: How can you best manage your operational risk across a broader variety of non-traditional assets? Estuko Fuseya Jennings - Gobal Head of Operational Risk, Morgan Stanley Investment Management Leonora Xhekaj - Head of Operational Risk Management, Voya Investment ManagementØ To what extent has a change in regulation led to growth in alternative assets?
Ø Do increasing product pools require a change in operating model?
Ø How can you consider strategic fit of new product launches including marginal costs and ongoing operational and compliance issues?
Ø Is it likely that we will see growth in the level of customization of alternatives as customer demands alter?
Estuko Fuseya Jennings
Gobal Head of Operational RiskMorgan Stanley Investment Management
Track C - Buy Side Only Boardrooms
2:00 pm - 3:20 pm Roundtable 1: Upgrading your Investment Operations: Securing Buy-in and Mastering Implementation Russell Feldman - VP of Product, CBXmarketKeys to finding fixed income software that provides operational leverage and efficiency. Critical aspects involved in implementation and integration of portfolio management systems that streamline workflows across the organization.
Track C - Buy Side Only Boardrooms
2:40 pm - 3:40 pm Boardroom 2: Reconciliation: Improve the efficiency of your investigation process. Todd Sloan - Senior Vice President, Electra Information Systems Steve Ehrlich - Chief Operating Officer, Wall Street Blockchain AllianceThe reconciliation process can be cumbersome when an exception is identified, and the investigation process begins. Different data sources (such as corporate actions, failed trades, collateral, missing funds, etc.) need to be accessed to troubleshoot a break and determine the root cause of an exception. The time and effort taken to open different applications and web pages, rummage through the information, and then research and manually compare results diminishes the productivity of the operations team or IT staff. Stop by and learn how your peers have advanced their investigations process to improve overall operational efficiency and minimize risk without adding resources.
Steve Ehrlich
Chief Operating OfficerWall Street Blockchain Alliance
Leadership Boardroom: How can you better interpret body language and non-verbal cues to gain insights into what your colleagues are thinking and gain the competitive edge?
Track D - Boardroom Open To A Maximum Of 20 Delegates
2:00 pm - 3:00 pm Leadership Boardroom: How can you better interpret body language and non-verbal cues to gain insights into what your colleagues are thinking and gain the competitive edge? Joe Navarro - Former Special Agent within the FBI'S Behavioural Analysis Programme, FBIJoe Navarro
Former Special Agent within the FBI'S Behavioural Analysis ProgrammeFBI
Hosted by: Joe Navarro, Former Special Agent within the FBIs Behavioural Analysis Programme
Preparing For The Future
3:20 pm - 3:40 pm
Crystal Ball Panel: Investment Operations in 2029- Predicting what the future holds for investment operations and the industry as a whole
Tom Phipps -
Principal – Practice Lead, Operational Strategy,
Cutter Associates
Uday Kiran Bolusani -
Vice President, Global Product & Clearing Services,
Fidelity
Eric Bolisay -
Vice President- Head of Derivatives Strategic Operations,
T.Rowe Price
Ø How are big data, machine learning and AI reshaping investment management?
Ø Defining disruption- How will the buy side have to evolve their thinking from traditional operational approaches and overcomes the challenges in machine learning to reap the rewards it offers?
Ø How and why to take advantage of the innovative, lower cost and highly scalable solutions offered by newer and more entrepreneurial suppliers
Ø The view in 2029- How will the investment operations landscape differ 10 years from now and how will your job functions change?
