InvestOps USA 2020

November 16 - 18, 2020

Online

Charles Dwyer, Former Director, Global Technology and Operations at Deutsche Bank
Deutsche Bank Logo

Charles Dwyer


Former Director, Global Technology and Operations
Deutsche Bank

Check out the incredible speaker line-up to see who will be joining Charles .

Download The Latest Agenda

InvestOps DAY ONE

Wednesday, March 18th, 2020


2:00 PM 360 Perspective: Digitizing your client on-boarding and lifecycle management- How to leverage AI, Machine learning and RPA to make the client on boarding process much more seamless?

  • How can you leverage the growing importance of creating service differentiation to gain a competitive advantage through processes and data?
  • How to maintain high customer experience whilst boosting profit margins
  • How can automation and digitalisation make the client on-boarding a smoother and faster process?
  • What are the best-practice rules, data and workflow components to follow when it comes to technology?
  • How can you integrate RPA processes seamlessly into your teams?   

4:00 PM 360 Perspective: Operating in the cloud- How to harness cloud based solutions to improve transparency, reporting and service quality

  • How can you use emerging technology to ease the reporting progress and monitor client performance?
  • How can IaaS and PaaS cloud solutions reduce your costs while standardizing your IT estate?
  • How important is it to maintain data integrity in the changing regulatory landscape and how do cloud solutions play a part?
  • How to navigate your key business stake holders to moving away from traditional models to the cloud as a priority
  • Orchestrating your cloud journey: How to seamlessly integrate new services into your operating models as a one stop shop