InvestOps USA 2025

March 10 - 12, 2025

JW Marriott Grande Lakes, Orlando

Michele Pitts

Managing Director Citi

Michele is the Global Product Head of Transaction Management where Michele’s focus is on platform modernization and providing clients with a harmonized and consistent global experience. She is also responsible for defining global strategy, product developments, and ensuring operational efficiency. Prior to this role, Michele was the Head of NAM Custody Product Strategic Initiatives, Securities Services Head for the US Market as well as the North America Global Custody Product Head.

Michele has been with Citi over 25 years. She represents Citi on numerous Industry bodies such as ISITIC, Association for Global Custodian and DTCC Advisory Councils. Michele is the recipient of Global Custodian Magazine’s 2023 North America Industry Person of the Year.

Buy Side Innovation Day | 10th March

1:10 PM Innovation Workshop: The future of Operations in financial services.

Operational Capacity 

Changing landscape of the financial services sector 

Growth in technology solutions and services sector 

Technology use – build vs buy. 

Key factors for areas of strategic focus for your firms. 

  • Data. 
  • AI use. 
  • Simplification/Renovation of legacy technology. 
  • Workflow and process automation. 

Check out the incredible speaker line-up to see who will be joining Michele.

Download The Latest Agenda