InvestOps USA 2026

March 9 - 11, 2026

JW Marriott Grande Lakes, Orlando

Catherine Thrasher

Catherine Thrasher

Chief Operations Officer CIBC Mellon

Catherine Thrasher is the Chief Operations Officer for CIBC Mellon. She is responsible for CIBC Mellon’s operations and client service delivery functions, including custody services, fund administration, investor recordkeeping, pension benefit services, institutional and pension accounting, operational excellence, project management and more.

Catherine has more than 20 years of investment industry experience, having been with BNY Global Risk Solutions and its predecessor companies since 1998. In her previous role as Chief Client Solutions Officer at CIBC Mellon, Catherine led transformative business model initiatives and developed multi-product solutions tailored to meet our clients’ intricate data requirements. Her extensive experience includes running performance operations, and implementing large-scale custody, middle office, and fund accounting initiatives.

Catherine earned her Certificate in Investment Performance Measurement (CIPM) designation and the Financial Risk Manager (FRM) designation, and she holds a Bachelor of Mathematics degree from the University of Waterloo.

Main Day 1 | March 10th

8:50 AM COO Panel: Developing the Target Operating Model: Which strategic initiatives are redefining operational strategy and how can you adapt your teams and capabilities to build the future state operating model?

  • What’s driving the shift toward centralised vs. decentralised models?
  • How do you align operating model design with firm-wide strategic goals?
  • Which transformation initiatives deliver the fastest operational wins?
  • How are you re-skilling teams to meet the demands of the future model?

Main Day 2 | March 11th

10:50 AM Sponsored Keynote: Measuring Before Automating: A data-led approach to operational transformation

How can investment operations harness data as a strategic compass to unlock trapped potential, optimize reconciliation and drive smarter decisions?

In this session, you will hear about:

  • How timely data on work effort, task volume, capacity and staff utilization empowers leaders to make informed decisions and optimize operational leverage.
  • The ways that decision intelligence and capacity management data can uncover trapped potential and enable targeted, sequenced automation that works alongside people, empowering teams to focus on value-add work.
  • Practical insights on modernizing operations, optimizing reconciliation and fostering a culture where data drives excellence and innovation.

Check out the incredible speaker line-up to see who will be joining Catherine.

Download The Latest Agenda