InvestOps USA 2019

March 05 - 07, 2019

Innisbrook Resort and Golf Club, Palm Harbor, FL

(+44) 207.368.9576

InvestOps Day 1- 03/06/19

7:15 am - 8:30 am Conference Registration & Networking Breakfast

8:30 am - 8:35 am Welcome Address: Emma Taylor, Editorial Director, InvestOps USA

8:35 am - 8:40 am Chairperson’s Opening Remarks:

8:40 am - 9:00 am Buy Side COO Keynote Address: Driving transformation through collaboration- How can you best collaborate with the rest of the value chain to drive the required change within your business?

Tobias Fritsch - Chief Operating Officer, Allianz Investment Management
Ø  Grabbing the bull by the horns- Pinpointing when it’s right for collaboration to feed the pace of transformation in the industry
Ø  How can you best drive change not only in the middle office but through the whole operational model and remove silos?
Ø  Collaborative approach- Why operating in a joint operating model is the only way to reduce complexity, increase data quality and reduce operational costs
Ø  Leading through transformation- What are the best ways to get your team to embrace change initiatives to help your firm seize new opportunities?

Tobias Fritsch

Chief Operating Officer
Allianz Investment Management

9:00 am - 9:40 am All Star Panel: Overcoming operational efficiency challenges- What are the top 3 critical success factors for building a streamlined, cost-efficient investment operations division?

Herve de Laforcade - Head of Marketing Calypso Dave Winter - Head of Investment Operations, Americas, Aberdeen Standard Investments Richard Bezanson - Head of Operational Delivery, Aviva Investors
Ø  How does streamlining processes help to ensure that you are meeting current customer demands, improving operational efficiencies and reducing the bottom line?
Ø  New Ways to streamline operational processes- How can you ensure you have the right technology and processes in place now to meet your current and future objectives?
Ø  Intelligent process automation- How can you use these initiatives to enhance productivity and efficiency whilst reducing operational risks?
Ø  Consolidation and modernisation- Reducing costs and maximising the value of technologies and innovations through consolidations
Ø  Realizing the value of new initiatives- How do you measure and rationalize the ROI and measure the success of any new technologies you on-board?
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Dave Winter

Head of Investment Operations, Americas
Aberdeen Standard Investments

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Richard Bezanson

Head of Operational Delivery
Aviva Investors

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Herve de Laforcade

Head of Marketing
Calypso

9:40 am - 10:00 am Sell Side Keynote: Keeping ahead of the curve- How are the sell-side embracing innovations to transform their operating model that can be applied to the buy side business

Ø Which forward looking technologies are the sell-side utilising in order to improve profit margins and in what ways are these being passed on to the buy side?
Ø How are sell side business models adapting in order to differentiate for the needs of the buy side
Ø  How can the sell-side help the buy-side engage digitalisation and how will this help buy-side operations meet their objectives
Ø Are there lessons to be learned from how the sell side are reacting to increasing regulation?

10:00 am - 10:40 am Morning Refreshment break

10:40 am - 11:00 am Keynote Interview: From hype to reality- How are AI, ML and RPA being implemented across investment operations to increase performance and re-direct human resources to where they are truly needed?

Uday Kiran Bolusani - Vice President, Global Product & Clearing Services, Fidelity
Ø  How are AI, ML and Robotics beginning to shape a new path for investment operations and how can they help to achieve your cost and efficiency objectives?
Ø  What opportunities does robotics present to the buy side and how can you measure the ROI?
Ø  What aspects of the investment operations workflow does AI, ML and RPA best lend itself to and how can you implement this?
Ø  Combining humans with machines- How can you build AI, ML and RPA into your existing enterprise architecture?
Ø  How can you ensure you have a comprehensive governance structure over the deployment of automated workflows and solutions?
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Uday Kiran Bolusani

Vice President, Global Product & Clearing Services
Fidelity

11:00 am - 11:40 am All Star Panel: Best practice use cases for cutting-edge data management approaches- Which new strategies and technologies should you implement to gain the information edge?

Jay Boyd - Global Application Services Technology Officer, Invesco Jim Kearney - Head of Investment Operations, Vanguard Gabriel Schofield - CSIM Technology, Charles Schwab Investment Management Marc Buonomo - Head of Asset Management Operations, Deutsche Asset Management
Ø  Under regulations, growing technology, big data and advanced analytics how are global firms addressing the need for a new approach to data management?
Ø  Creating a uniform code for data: How to ensure your data management is consistent across the business to fully reap the reward of standardisation
Ø  How to decide which specific technologies can help you streamline your global data processes
Ø  Evaluating ways to resolve data processing issues without having to reinvest in legacy technology and infrastructure
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Jay Boyd

Global Application Services Technology Officer
Invesco

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Jim Kearney

Head of Investment Operations
Vanguard

Gabriel Schofield

CSIM Technology
Charles Schwab Investment Management

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Marc Buonomo

Head of Asset Management Operations
Deutsche Asset Management

11:40 am - 12:20 pm Oxford Style Debate: To outsource or not to outsource- Do the efficiencies gained from outsourcing outweigh the risks of loosing control?

Matt Cipriano - Director of Trade Operations, Campbell & Company
Ø  Establishing the pros and cons- What are the arguments for and against outsourcing your middle and back office operations?
Ø  Vendor management vs.building internally- Where should you allocate resources and what factors should be considered?
Ø  In an era of increased regulatory scrutiny does outsourcing your investment operations give you enough effective oversight and supervision?
Ø  Assessing the trade off between cost and time- Does outsourcing always remove the burden?
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Matt Cipriano

Director of Trade Operations
Campbell & Company

12:20 pm - 1:50 pm Buy Side Only Think Tank Lunch How can the buy side better collaborate to drive mutually beneficial initiatives forward?

Marc Buonomo - Head of Asset Management Operations, Deutsche Asset Management
Open to a maximum of 15 Global Heads of Investment Operations from the top 50 US Buy Side firms- Lunch to be served during this session.
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Marc Buonomo

Head of Asset Management Operations
Deutsche Asset Management

12:20 pm - 1:50 pm Lunch and Networking Break

Track A Operations Tech: Improving Operational Efficiency

1:50 pm - 2:10 pm Case Study: Talking a holistic approach – How to make the transition from operations in silos to creating an enterprise-wide responsive data pool that improves information sharing
Ø What does the ideal digitalized investment operations division look like and how can this be achieved?
Ø What building blocks do you need to put in place to ensure you have quality and accurate data at the beginning of your data management programme?
Ø Unlocking the potential of your own data – how can you best utilize data warehousing to unlock the potential of data you already own?
Ø How can you provided efficient access to all of your data to gain a comprehensive view of your business including security, reference data and pricing
Ø What steps should you take to ensure that any outside data from vendors integrates into business systems whilst remaining compliant?

Track A Operations Tech: Improving Operational Efficiency

2:10 pm - 2:30 pm 360 Perspective: Extracting actionable intelligence: How can you ensure accurate information is drawn from your data pools for different functions in order to gain the competitive edge?
Matt Cipriano - Director of Trade Operations, Campbell & Company
Ø What safeguards should be put in place to ensure that false relationships and patterns are not extracted from the data?
Ø How can data analytics be best utilized as client reporting requirements become more complicated?
Ø How can you ensure that you are extracting enough value from your data strategy?
Ø Are different ways of gaining insights from your data more valuable than others?
Ø How is data analytics technology encouraging operations to move to a fact-based prediction model?
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Matt Cipriano

Director of Trade Operations
Campbell & Company

Track A Operations Tech: Improving Operational Efficiency

2:30 pm - 3:10 pm 360 Perspective: Overcoming legacy technology and systems – How to side-step complex system architectures to enable quickened response to new digital opportunities
Ed Selker - Director - Data Management Operations, Federated Investors
Ø  How can improving legacy architecture allow you to more easily capture opportunities for digitalization?
Ø  Choosing between integration or overhaul – which is best to help you resolve data processing issues?
Ø  Whether replacing or integrating legacy systems -which steps can you take to minimize the disruption and ensure business continuity?
Ø  What are the best ways to shrink costs whilst combing new technologies and best practices in legacy decommissioning?
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Ed Selker

Director - Data Management Operations
Federated Investors

Track A Operations Tech: Improving Operational Efficiency

3:10 pm - 3:50 pm Afternoon Refreshment Break

Track B Derivative Operations: Enhancing Your Derivatives Workflow

1:50 pm - 2:30 pm Case Study Revolution: Streamlining OTC derivatives- What are the building blocks for using STP to achieve operational efficiencies?
Katie Oliverio - Vice President Derivatives Regulation, Alliance Bernstein
Ø  Bridging the gap between where we are now and where we should be- How are advances in automation and STP improving efficiencies and reducing the regulatory burden?
Ø  How can you embrace automation to maximise your chances of best execution in your derivatives trading workflow
Ø  Where is it realistic to incorporate automation across your middle and back office to allow for real-time trade reporting?
Ø  Does the high cost of manual processes mean STP in derivatives is inevitable?
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Katie Oliverio

Vice President Derivatives Regulation
Alliance Bernstein

Track B Derivative Operations: Enhancing Your Derivatives Workflow

2:30 pm - 3:10 pm 360 Perspective: New horizons in collateral management- How are the application of smarter data driven intelligence helping to unlock new opportunities?
Eric Bolisay - Vice President- Head of Derivatives Strategic Operations, T.Rowe Price Ky Dong - Senior Complex Securities Specialist, Franklin Templeton Investments Jenny Tsouvalis - Senior VP & Enterprise Head, Investment Reporting, Operations and Applications, OMERS
Ø  Efficiency drivers in collateral management- How can you employ forward looking innovations and AI to a more central role in the ecosystem?
Ø  What are the best ways to deal with reporting and collateral requirements as directed by derivatives regulation?
Ø  Enterprise wide collateral- How can you integrate OTC derivatives, securities, treasury and other asset classes to save costs and increase automation?
Ø  Control and optimization beyond operations- How is this evolving to find opportunities across the business at pre-trade, trade and post-trade levels?
Ø  How can you integrate traditional silos into a company wide collateral management model to reduce costs, automate processes and avoid operational duplication?
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Eric Bolisay

Vice President- Head of Derivatives Strategic Operations
T.Rowe Price

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Ky Dong

Senior Complex Securities Specialist
Franklin Templeton Investments

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Jenny Tsouvalis

Senior VP & Enterprise Head, Investment Reporting, Operations and Applications
OMERS

Track B Derivative Operations: Enhancing Your Derivatives Workflow

3:10 pm - 3:50 pm Afternoon Refreshment Break

Track C Workshop: Embracing The Latest Digitalization Innovations

1:50 pm - 3:10 pm Workshop: Innovation in investment operations- What impact will transformative technologies have on your ability to excel in a digital landscape
Ø  How can you begin to overcome legacy technologies and processes as well as people and cultures to move towards a fully digital operation
Ø  Ensuring your capability to transform processes across the investment lifecycle to create uniformity across the functions
Ø  What are the practical steps you can take in order implement new technologies in the most efficient way
Ø  Which ways can embracing digitalization lead you to a greater competitive advantage in a landscape where differentiation is key

Track C Workshop: Embracing The Latest Digitalization Innovations

3:10 pm - 3:50 pm Afternoon Refreshment Break

Track D Boardroom: Achieving Global Consistencies

1:50 pm - 2:50 pm Boardroom: Achieving global operational efficiencies- How to overcome regional nuances whilst making the transition towards increased standardisation
Deborah White - VP Asset Operations, Aegon
Ø  Pinpointing key challenges and opportunities in the operating model- How can the buy side overcome obstacles around supporting a global business including regulatory issues
Ø  Which innovative solutions you should be investing in to ensure your operations are truly global in scope?
Ø  Is it best to roll-out a technology platform that can span globally or to apply different technology initiatives in different geographical locations?
Ø  Cultural considerations- Where do you draw the line between leading and being led and how much can you dictate?
Ø  Expanding your operating model across different global locations- Should you stick with your core competency in new markets or test other areas?
Ø  What aspects of global regulation should you be monitoring and how can you navigate the regulatory minefield?
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Deborah White

VP Asset Operations
Aegon

Track D Boardroom: Achieving Global Consistencies

3:10 pm - 3:50 pm Afternoon Refreshment Break

Track A Digitalization- Creating An Agile Operating Model

3:50 pm - 4:30 pm Case Study Revolution: Achieving an agile infrastructure- How can you leverage cloud technology to transform your back office function from an after thought to an engine that helps fuel the business?
Ø  Getting prepared to migrate to the cloud- Assessing the major challenges and opportunities
Ø  How will migrating to the cloud give you an agile infrastructure so that technology stays up-to-date and is fit for longevity
Ø  How can you leverage cloud based technology to reap the rewards of out-of-the-box connectivity to best in breed partners?
Ø  How best address legacy technologies, data challenges, internal cultures and risk appetites when migrating to the cloud?
Ø  How can migrating to the cloud assist with on-going cyber security concerns?

Track A Digitalization- Creating An Agile Operating Model

4:30 pm - 5:15 pm 360 Perspective: Embracing the latest digitalization trends- How can you take the lead with implementing new innovations to ensure your organization is not left behind?
Ø  What are the top trends in digitalisation and how should you rank these in terms of commercial viability?
Ø  How can you utilise powerful automation tools to take over repetitive tasks and focus your people on areas requiring human insights and judgement?
Ø  Data and analytics- How can you ensure you have the right technology and automation tools in place to build readily accessible data lakes?
Ø  Artificial intelligence- How can you put your data to work in the form of algorithms and machine learning to compliment your human talent?
Ø  In which ways can you set yourself apart from the rest by pioneering efforts in digitalisation?

Track A Digitalization- Creating An Agile Operating Model

5:15 pm - 6:15 pm InvestOps Cocktail Drinks Reception

Track B Derivative Operations- Meeting your Fiduciary Duties

3:50 pm - 4:30 pm Case Study Revolution: Drilling down into the impact of derivatives regulation- How can you cost efficiently meet the new collateral management and reporting requirements?
Ø  As reporting requirements evolve, how can you merge new lines of reporting into existing infrastructure?
Ø  Which data tools can be integrated for real-time access to key information needed for reporting?
Ø  Drilling down into the impact of derivatives regulation- How can you best deal with reporting and collateral requirements?
Ø  Which ways can you streamline costs of reporting and can you make reporting multi-purpose?
Ø  What are the best ways to ensure your record storage is maintained?
Ø  Are there other models to explore to make reporting less of a burden?

Track B Derivative Operations- Meeting your Fiduciary Duties

4:30 pm - 5:15 pm Case Study Revolution: A practical assessment of Initial Margin Phase In- How to create a roadmap to ensure you pro-actively meet the requirements by the set deadlines
Tara Mccloskey - Head of Derivatives Middle Office, MetLife
Ø  What are the key deadlines for the initial margin phase in and how can you best prepare for these?
Ø  What impact will initial margin phase in have on your bottom line and when should you allocate this?
Ø  A look at how can you reduce the burden of this ongoing phase-in to make the transition as seamless as possible for your operations department?
Ø  How can you best mitigate initial margin complications including the impact this will have on separate client accounts?
Ø  How can you best deal with advocacy expectations and maintain a constant dialogue with regulators?
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Tara Mccloskey

Head of Derivatives Middle Office
MetLife

Track B Derivative Operations- Meeting your Fiduciary Duties

5:15 pm - 6:15 pm InvestOps Cocktail Drinks Reception

Track C Workshop- Building Winning Teams

3:50 pm - 5:20 pm Workshop: Building the next-generation operations team- What skillsets are now essential to thrive in the highly data-driven and automation-led landscape?
Laurie D Battaglia - MS-OD, PCC, CEO & Workplace Strategist, Aligned at Work
Ø  How do you navigate finding the best talent- Devising a practical plan to create a winning operations team
Ø  Addressing the digital skill gap and the need to innovate- What skills should you now be looking for when hiring for the future?
Ø  How do you justify the ROI of long-term solutions intended to draw in the best talent?
Ø  Which learning and development strategies can you employ to retain staff when there is not an already specialised training programme in place?
Ø  What new roles and job titles need to be developed on the buy side to keep up with the pace of change across investment operations?
Ø  Internal cultures are paramount if real change is to be implemented – what strategies can you put in place to ensure that everybody is driving change?
Ø  Can you use external training and development programmes or is it essential to create your own based on individual needs?
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Laurie D Battaglia

MS-OD, PCC, CEO & Workplace Strategist
Aligned at Work

Track C Workshop- Building Winning Teams

5:15 pm - 6:15 pm InvestOps Cocktail Drinks Reception

Track D Boardroom- Leveraging Transformation Initiatives

3:50 pm - 5:15 pm Boardroom: What makes a robust change management strategy that is agile enough to keep up with the pace of new innovations and on-going regulatory change?
Elise Bourret - Vice President, Global Investment Services, Manulife Asset Management
Ø  What practical steps can you take to create an agile change management strategy that can react to technological advances and changes in market infrastructure?
Ø  Top down approaches to change management- How can you create a culture that embraces change throughout the division and ensures everyone is working towards the same goal?
Ø  What is the best way to structure your organisation to encourage innovation bottom-up as well as top-down?
Ø  Constructing a plan for longevity- How can you ensure continuation by aligning new strategies across the entire business?
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Elise Bourret

Vice President, Global Investment Services
Manulife Asset Management

Track D Boardroom- Leveraging Transformation Initiatives

5:15 pm - 6:15 pm InvestOps Cocktail Drinks Reception