InvestOps USA 2020

March 17 - 19, 2020

Tampa Marriott Water Street

InvestOps DAY TWO - 19 MARCH 2020

8:00 am - 8:55 am Registration and Welcome Coffee

Texas Sunrise: Join us in the exhibition to start the final day of InvestOps with a delicious breakfast burrito and mingle with our exhibitors! 

8:00 am - 9:00 am Asset Owners Think Tank Breakfast – Avoid the Drag

How Pension Funds and Asset Managers can harness foreign tax reclamation to reduce performance drag

  • Component outsourcing concepts and ‘best practices’    
  • Have you taken an inventory of your operational functions?
  • How can you identify risks and opportunities?
  • What are your peers doing to lower expense and performance drag?
Thomas Grande, Sales Director at GlobeTax

Thomas Grande

Sales Director
GlobeTax

8:55 am - 9:00 am Chairperson’s Opening Remarks

David Easthope, Head of Capital Markets at Celent Group

David Easthope

Head of Capital Markets
Celent Group

GETTING IN-HOUSE VS OUTSOURCING RIGHT

9:00 am - 9:20 am Keynote Fireside Chat- Moving from outsourcing to ‘rightsourcing’: How can you best strike the balance between using 3rd party providers and keeping technology in-house?

  • What areas of investment operations are buy side leaders now outsourcing to 3rd party providers to reap the efficiency and cost benefits this offers?
  • How can you best establish the middle ground between outsourcing and keeping technology in-house?
  • How to measure ROI of your strategy VS In-house and what the metrics used?
  • Strategic ways to outsource- How can you asses when and how to do it to ensure your firm can increase operational efficiency?
  • What kind of technology strategy have you implemented to achieve cost and operational efficiencies in you ‘right-sourcing’ strategy?
  • How can you align your outsourcing strategy for multi-asset investment operations?
David Easthope, Head of Capital Markets at Celent Group

David Easthope

Head of Capital Markets
Celent Group

Jonathan Pincus, Head of Investment Operations at Northern Trust Asset Management

Jonathan Pincus

Head of Investment Operations
Northern Trust Asset Management

  • The pros and cons of electing a third party – How to bridge the communication barrier and increase transparency?
  • Pre-outsourcing assessment - How can you establish if your organisation is ready to embrace new operating model that will result from the outsourcing? 
  • How to assess the efficiencies gained from outsourcing and if they outweigh the risks of losing control
  • How can you ensure you are managing regulatory requirements efficiently and cost-effectively in an outsourced world?
David Easthope, Head of Capital Markets at Celent Group

David Easthope

Head of Capital Markets
Celent Group

Estuko ‘Ekko’ Fuseya Jennings, Global Head of Operational Risk at Morgan Stanley Investment Management

Estuko ‘Ekko’ Fuseya Jennings

Global Head of Operational Risk
Morgan Stanley Investment Management

Kamala Anantharam, Chief Risk Officer and Head of Investment Operations at PineBridge Investments

Kamala Anantharam

Chief Risk Officer and Head of Investment Operations
PineBridge Investments

Harry Chopra, Chief Client Officer at AxiomSL

Harry Chopra

Chief Client Officer
AxiomSL

SAFEGUARDING YOUR ENTERPRISE

10:00 am - 10:20 am Innovation Fireside Chat: Cyber risk in the digital era- Risk management - How to tackle the challenge of fraud in operations?

  • How to devise a holistic approach to tackle fraud and cybersecurity threats for the investment operations team?
  • How can technology bridge this gap between threat and security in a digital transformative era
  • Leading from the front- How can you manage fraud through operations and why is it vital to have a top down approach?
Marlon Surdi, Head of Fraud Operations, Investment Management Division at Goldman Sachs

Marlon Surdi

Head of Fraud Operations, Investment Management Division
Goldman Sachs

David Easthope, Head of Capital Markets at Celent Group

David Easthope

Head of Capital Markets
Celent Group

SPECIAL GUEST SPEAKER

10:20 am - 10:50 am Special Guest Speaker: 5 Steps to Trust - How this counterintelligence agent learned the secrets of getting people to trust him

Robin is a retired FBI Special Agent and Chief of the Counterintelligence Behavioral Analysis Program and has taken his life's work of recruiting spies and broken the art of leadership and relationship building into Five Steps to TRUST. In this dynamic session learn from Robin’s 20-years’ experience in the FBI and find out everything you need to know to gain peoples trust.
Robin Dreeke, Author, Former FBI Special Agent & Chief of the Counterintelligence Behavioural Analysis Program at .

Robin Dreeke

Author, Former FBI Special Agent & Chief of the Counterintelligence Behavioural Analysis Program
.

10:50 am - 11:20 am Morning Refreshment Break

On a Roll- We can’t stop, and we won’t stop… Enjoy a freshly baked cinnamon roll as we continue to have another great day in Tampa!

EMBRACING NEW INDUSTRY REFORMS

11:20 am - 11:50 am Regulatory Keynote: Addressing your regulatory agenda in 2020 - What new regulatory changes are expected to shape buy side investment operations in 2020 and how can the industry best prepare for them today?

  • Industry Collaboration: How important is it for the firms to collaborate and implement a strong uniform regulatory framework to follow?
  • How to overcome the challenges with Libor, SFTR and UMR in an era of revenue generation and client experience excellence?
  • How and when does CSDR come into play for US firms and what will be the impact on day-to-day operations?
  • What are the regulators requirements and how does this impact multi asset investments, derivatives and securities
  • How can you leverage these changes and translate them into your operating models to gain operational excellence & Alpha

FinTech GAME-CHANGERS

11:50 am - 12:20 pm Oxford Style Debate: TRUE OR FALSE - The investment operations industry is now sufficiently equipped, regulated and prepared to survive a ‘bad day scenario’ and the next financial crisis

Cihan Kasikara, Vice President, Global Trade Services at Franklin Templeton

Cihan Kasikara

Vice President, Global Trade Services
Franklin Templeton

Eric Bolisay, Vice President- Head of Derivatives Strategic Operations at T.Rowe Price

Eric Bolisay

Vice President- Head of Derivatives Strategic Operations
T.Rowe Price

12:20 pm - 12:40 pm FinTech Keynote - How will FinTech innovations disrupt the financial markets ecosystem and how can you best adapt your business to compete in this moment of generational change?

  • Which types of technological innovation do we expect to transform investment operations in the next 10 years? 
  • Crossing the chasm: Identifying the problems faced and how you can match them to the game-changing solutions from small early stage companies
  • How and why to take advantage of the innovative, lower cost and highly scalable solutions offered by newer and more entrepreneurial suppliers
  • Avoid the fintech hype- how can firms distil the signal from the noise?
Ioana Supateanu, Director of Government Affairs and Innovation Strategies at Citi

Ioana Supateanu

Director of Government Affairs and Innovation Strategies
Citi

12:40 pm - 1:10 pm FinTech Shark Tank: Get a sneak peek into the most innovative FinTech offerings in investment operations to see how they can help you solve some of your biggest pain points

Join our InvestOps sharks during this exciting ‘Shark Tank style session, where you will hear from four new and innovative start-up FINTECH firms as they present their offerings in a bid to win first place. Listen up as the ’sharks’ review the technologies’ benefits to your business, predict their future success and deliver their verdicts. The ultimate decision is in your hands though, as the audience get to vote for their favourite. Will you find the next big thing? 

1:10 pm - 2:10 pm Networking Lunch

How can the investment operations industry promote diversity and inclusion programs to better attract, develop and retain top talent?
Kamala Anantharam, Chief Risk Officer and Head of Investment Operations at PineBridge Investments

Kamala Anantharam

Chief Risk Officer and Head of Investment Operations
PineBridge Investments

Rene Madden, Executive Director- Global Client Services at J.P Morgan Asset Management

Rene Madden

Executive Director- Global Client Services
J.P Morgan Asset Management

Sonia Maloney, Director, Public Markets Business Management at Canada Pension Plan Investment Board

Sonia Maloney

Director, Public Markets Business Management
Canada Pension Plan Investment Board


InvestOps CHAMPAGNE ROUNDTABLES

Workshop A / 100Bn + AUM Asset managers

2:10 pm - 3:10 pm How to best align global and regional operational needs to reap the benefits of standardization
  • How can you marry your teams by increasing transparency and bridging the communication barrier whilst remaining compliant
  • How can you ensure regulatory demands met in all regions and if not, what are the expectations?
  • How to optimise performance and client experience by this uniform structure
  • What does this strategy and transformation look like?
Jonathan McGee, Head of Investment Analytics & Delivery at Manulife Asset Management

Jonathan McGee

Head of Investment Analytics & Delivery
Manulife Asset Management

Workshop B / 50-100Bn AUM Asset Managers

2:10 pm - 3:10 pm How to determine which new AL,RPA and Blockchain technologies are best suited to meet your investment operations needs
  • How can you assess the right technology solutions for your firms day to day to increase efficiency to reach scalability
  • How can you implement and integrate tools into your structure with minimal disruption
  • How to create a long term technology strategy for your business to increase alpha
  • AI, RPA and Blockchain: which way forward and why?
Steven Wisneski, SVP of Operations & Technology Strategies at Franklin Templeton Investments

Steven Wisneski

SVP of Operations & Technology Strategies
Franklin Templeton Investments

Workshop C / Sub 50Bn AUM Asset Managers

2:10 pm - 3:10 pm How to devise the best strategy for your firm - How to create the best outsourcing strategy for your firm size to get the most value from your budget
  • How can you determine which parts of the process to outsource?
  • Weighing the costs vs benefits to ensure profitability
  • How can you tackle reporting and governance challenges for outsourced business
  • How to mitigate operational risks through technology?
Russell Snow, Head of Middle Office at American Family Insurance

Russell Snow

Head of Middle Office
American Family Insurance

Workshop D

2:10 pm - 2:40 pm Embracing new ways of working - How can you redefine skillsets to future-proof your operations team and thrive in a digital world?
  • How to successfully train soft skills of your professionals to enable them to be the leaders of the function and adopt new roles
  • How to create a modern culture to retain talent and maximize the use of technology to stay ahead of the curve
  • How can you train and develop your talent to drive motivation, boost innovation and drive greater value?
  • Talent retention: How to bridge the gap between legacy and 21st century technology and retaining Millennial
Robin Dreeke, Author, Former FBI Special Agent & Chief of the Counterintelligence Behavioural Analysis Program at .

Robin Dreeke

Author, Former FBI Special Agent & Chief of the Counterintelligence Behavioural Analysis Program
.

Workshop E

2:10 pm - 3:10 pm How to embrace new operating models that drive greater business values and profitability
  • How can you free up creativity and energizes the whole business operation?
  • How to transform your operations from a cost center into a profit center?
  • How can you increase the business value and enable successful utilization of new business opportunities?
  • How to align your Operating Model strategy and implementation with your business strategy?
Laurie Battaglia, CEO and Workplace Strategist at Aligned at Work

Laurie Battaglia

CEO and Workplace Strategist
Aligned at Work

Join a working group on a topic of choice with your peers and take the perfect opportunity to share ideas and best practices and walk away with practical solutions which you can apply when you are back at your desk

3:10 pm - 3:10 pm Conference Close