InvestOps USA 2018

March 26-March 27, 2018

Grand Hyatt Tampa Bay


Agenda Day 1

7:20 AM - 8:20 AM Conference Registration & Networking Breakfast

8:20 AM - 8:25 AM Welcome Address: Lauren Harrison, Conference Director, InvestOps

8:25 AM - 8:30 AM Chairpersons’ Opening Remarks:


8:30 AM - 8:50 AM Keynote Presentation: A view from the top: Where should you focus your strategic spend in order to streamline operational workflows and meet the challenges of business growth and new demands?

Jim Kearney, Head of Global Investment Operations, Vanguard
-What are the considerations in developing a global operating model in todays environment?
-What is the ideal team-set up to service the front-back cross-asset operational needs of your business?
-Building your foundation: How to best organize your internal processes to accelerate the success rates of your operational projects?
-Increasing agility: How to leverage technology and third party service providers to enhance agility, flexibility and speed to market?
-Making tough financial choices: Where will budget be spent in 2018 and where will it be sacrificed?


Jim Kearney

Head of Global Investment Operations

8:50 AM - 9:30 AM Case Study Revolution: Doing more with less: How can you reduce operational costs, create capacity for growth and become less volume sensitive in your processing to respond to increasing fee pressures?

Werner Vetsch, COO, Aegon USA Investment Management
-How can you practically assess, understand and measure costs as a critical starting point?
-What new Fin Tech initiatives as well as other solutions can help with these drivers?
-Evaluating the system supplier landscape to pinpoint what they could do more of to better support your needs?
-What other options should you consider when it comes to offshoring and self build?


Werner Vetsch

Aegon USA Investment Management

9:30 AM - 10:10 AM Panel: Smart strategic decisions: How are players from the rest of the value chain innovating to help you juggle higher volumes with an increased complexity in business demands?

Uday Kiran Bolusani, Vice President, Global Product & Clearing Services, Fidelity Cihan Kasilkara, Global Trade Services Vice President, Franklin Templeton Investments Sonia Maloney, COO, Norrep Capital Management Marc Mallett, Vice President, Product Management, SimCorp North America
-How can the industry work better together when ever increasing complexity is putting strain on the operating model to overcome major industry transitions?
-In light of the mounting cost pressures how can you be sure that you are getting bang for your buck when partnering with the sell side, market infrastructure and technology provider universe?
-Staying on top of technology innovations: How can you leverage tech providers to streamline your operating model?
-How to direct time and effort to growth initiatives rather than simply reducing cost to feed the bottom line?


Uday Kiran Bolusani

Vice President, Global Product & Clearing Services

Cihan Kasilkara

Global Trade Services Vice President
Franklin Templeton Investments

Sonia Maloney

Norrep Capital Management

Marc Mallett

Vice President, Product Management
SimCorp North America

10:10 AM - 10:50 AM Morning Break


10:50 AM - 11:20 AM Regulatory Keynote: 8 Simple Questions for the Current Regulatory Climate

J. Bradley Bennett, Former Enforcement Chief, FINRA
Don’t miss J. Bradly Bennet, Former Enforcement Chief at FINRA who will be joining us to give an overview of the current enforcement climate, penalty trends and an update on areas of focus and recent developments by the SEC affecting buy side operations now and in the future.


J. Bradley Bennett

Former Enforcement Chief

11:20 AM - 12:00 PM Regulatory Drill down: Challenge your thinking: Which regulatory developments coming down the pipeline will really affect you and how can you overcome them without disputing your day to day operations

John McPartland, Senior Policy Advisor, Federal Reserve Bank
-Outlining regulations that could make client clearing of derivatives more expensive:
  • Supplementary Leverage Ratio
  • G-SIB scoring inclusion of cleared client notional principal
  • Net Stable Funding Ratio and Liquidity Coverage Ratio
  • European Home Rule Issues
-Clarifying CFTC issues including:
  • Swap Execution Facilities
  • Di Minimis Swaps Exemption and Position Limits


John McPartland

Senior Policy Advisor
Federal Reserve Bank
-A utilized future: How to capitalize on full suite services and vendor partnerships to streamline front- to- back communications
-How you can turn regulatory challenges into opportunities to achieve upgraded operations and overcome the industries struggle to collaborate on solutions
-How can different pieces of technology best be integrated to ensure timely and accurate communication between systems
-How to ensure that regulations are not consuming more than their fair share of tight budgets to ensure other key spend areas do not fall short

Jeff Zoller

Independent Expert, Former Head of Strategy, Risk and Compliance

Stephen Gouthro

Head of Investment Operations
Putnam Investments

Carol Kuha

RBC Global Asset Management (U.S.) Inc.

Charles Dwyer

Former Director, Global Technology and Operations

Dr. Darryl Twiggs

VP Strategy
SmartStream Technologies, Inc.

12:40 PM - 1:10 PM Exclusive Political Insights: Political chaos leading to financial calm? What will happen to Dodd-Frank under Trump's executive order and are we likely to see a solid plan for deregulation being executed?

Alexandra Lajoux, Chief Knowledge Officer, National Association of Corporate Directors - Emeritus
Despite the value that asset managers bring to the world, many forces conspire to discourage and distract them from their important calling. To name just a few: restrictions and red tape due to regulations such as Dodd-Frank; nibbling at the low end and climbing upward; ever-shrinking profit margins; flat growth rates; and, perhaps most painful of all, popular mistrust of “bankers.” These all combine to make an asset manager’s job one of the most difficult on the planet. Is there good news on the horizon? Might Dodd-Frank be pushed back by the Financial Choice Act now pending in U.S. Congress and if that happens, what will the landscape look like? What does the economy have in store for corporate financial vitality? And will the "man or woman in the street" ever understand the important role of financial professionals?


Alexandra Lajoux

Chief Knowledge Officer
National Association of Corporate Directors - Emeritus

1:10 AM - 2:30 AM Lunch Break

1:10 AM - 2:30 AM Women in Operations Lunch How can the investment operations industry better attract, develop and retain top female talent?

Sonia Maloney, COO, Norrep Capital Management Cinda Whitten, Managing Director, Global Operations, Principal Global Investors
Hosted by prominent leaders in the operations space. They will discuss how useful tips that you have received which has contributed to success in the industry, how together woman can help motivate each other and take a positive, forward looking approach to retaining talent in the industry.


Sonia Maloney

Norrep Capital Management

Cinda Whitten

Managing Director, Global Operations
Principal Global Investors


TRACK A - Optimizing Derivatives Infrastructure

2:30 PM - 3:00 PM Interview: Clarifying the global derivatives regulatory roadmap ahead: What will be the challenges in 2018 and how can you best allocate your resources and budgets to efficiently overcome them?

Katie Coneys, Vice President - Derivatives Regulation, Alliance Bernstein


Katie Coneys

Vice President - Derivatives Regulation
Alliance Bernstein

TRACK B -Leveraging Cutting-Edge Innovation

2:30 PM - 2:50 PM Case Study: The top 4 Trends driving tech and Ops Innovation in 2018

Join Citisoft for this interactive session on the top trends that are driving innovation and change in asset management this year. Citisoft will focus on the topics that matter to you, leveraging their purview working on the industry’s most transformative technology programs and their in-depth understanding of the vendor landscape.

-How is digital transformation driving this change and what can asset managers do to focus on client experience from a technology and data perspective?
-RPA, AI, machine learning and blockchain are grabbing headlines—Is it all buzz or are there trends that asset managers need to keep an eye on in 2018?
-The middle and back office are transforming to keep up.. What do trends like smart beta strategies, customized benchmarks, and the convergence of risk and performance mean for operations?
-The evolving landscape: Who and what is new for the coming year and what technology and services do asset managers need to be considering to keep pace with the changing playing field?

TRACK B -Leveraging Cutting-Edge Innovation

2:50 PM - 3:40 PM Technology Working Groups

Roundtables on a specific technology where you can join forces with your peers and pick the brains of market leaders to explore practical solutions, test ideas and walk away with knowledge which you can apply when you are back in the office!
-How to revolutionize your collateral management with new innovative solutions
-Making your data mean business and leveraging technology to reap the rewards
-Making compliance a priority that doesn’t cause overspend and overtime
-Reporting right using the latest and greatest technologies to streamline the process
-Debating the IBOR/ABOR hype – getting accuracy right first time

TRACK B -Leveraging Cutting-Edge Innovation

3:40 PM - 4:00 PM Case Study: Moving from hype to reality: How to use DLT to rationalize post trade processing and reap the benefits off the back of these pilot projects

Elliot Noma, Managing Director, Garrett Asset Management
-Moving from the traditional operations model: How you can use DLT to create a an agile securities operations
-How to achieve fully streamlined processes now in relation to T+2 using DLT?
-How can you use technology to minimize settlement fails?
-Real life application of DLT in securities settlement : How you can use DLT to revolutionize your securities operations


Elliot Noma

Managing Director
Garrett Asset Management

TRACK C -Strategizing Your Next Moves

2:30 PM - 4:00 PM Creative Leadership Boardroom: Mastering the juggling act: How to balance your time, allocation of resources and budget between compliance-led projects and those geared to optimize business profitability

-How you can leverage regulatory change to accomplish operational efficiency?
-How you can make focusing on the transitional business change over regulations a smoother process
-How you can ensure that there is rigor around the operating model with quality assurance processes and that your employees echo this rigor
-Forward looking: How can you ensure that your operations do not fall back into the tactical over strategic trap?

4:00 PM - 4:30 PM Afternoon Networking Break

TRACK A - Optimizing Derivatives Infrastructure

4:30 PM - 4:50 PM Interview: Reducing the reporting burden: How to streamline processes and infrastructure to efficiently meet increasing requirements

-How to consolidate new reporting lines into existing infrastructure with ease
-How to streamline data and data channels to seamlessly comply with multiple reporting regimes
-How to leverage big data tools to automate the access to required data for various reports
-Building a golden source of reporting data: How
- to consolidate data manipulation to eliminate errors and repetitive formatting

TRACK A - Optimizing Derivatives Infrastructure

4:50 PM - 5:10 PM Fireside Chat: Solving the collateral conundrum: What are the various options available to access, move and re-use collateral across your firm to address it’s shortage?

-How you can roll out the optimization
-across the firm to take advantage of new initiatives
-Drilling down into the top challenges currently being faced in optimizing collateral and eliminating the barriers currently preventing you in moving forward
-How to address the challenge of legacy infrastructures preventing you from optimizing collateral across your firm
-Finding the right tools: Ensuring you have the correct pre and post trade tools to successfully adapt your processes comparing off the shelf tools- can they do both pre and post trade or do you lose quality when trying to do both?

TRACK A - Optimizing Derivatives Infrastructure

5:10 PM - 5:30 PM Case Study: Grabbing the bull by the horns: Where in the front office should you spend your time, money and energy when it comes to fixing operational hazards to avoid doubling up on your middle-back office workload?

Matt Cipriano, Director of Trade Operations, Campbell & Company
-Drilling down into the impact of derivatives regulation on the front office- covering the new trading, reporting and collateral requirements
-How can we support the front office in cost efficiently managing connectivity to SEFs
-How can we streamline the multiple reporting requirements
-How far has collateral become a front office concern? Is this the most efficient way of ensuring you have the required collateral going forward?


Matt Cipriano

Director of Trade Operations
Campbell & Company

TRACK B - Leveraging Cutting-Edge Innovation

4:30 PM - 5:30 PM Workshop: Exploiting AI as the next operational revolution: How to prioritize which uses are right for your business to boost operational efficiency

-How to use RPA to replace manual handling of automated processes for your repetitive and high-volume tasks
-How to use ML for managing vast amounts of data to train a system and fine tune it
-How to use DL as a game changer in data-intensive, machine-learning processes

TRACK C - Strategizing Your Next Moves

4:30 PM - 5:30 PM Creative leadership Boardroom: Creating the dream team: How can you build a team that covers the breadth and depth of the diverse skillsets required in the current evolving investment operations landscape?

Russell Snow, Director Operations, State of Wisconsin Investment Board Vince Pasqualicchio, COO - Investments, American Family Insurance Michael Denorscia, Head of Operations, Nisa Investment Advisors
-Tackling the talent shortage head on: How can you leverage “non-traditional” profiles and degrees within investment operations to fill the gaps?
-Integrating team talent: How do you transfer individual skills in commerciality, technological knowledge and communication to make critical decisions for the business?
-Establishing the perfect hybrid: How do you build a team that ticks the expertise box whilst fully supporting your business?


Russell Snow

Director Operations
State of Wisconsin Investment Board

Vince Pasqualicchio

COO - Investments
American Family Insurance

Michael Denorscia

Head of Operations
Nisa Investment Advisors

5:30 PM - 5:40 PM Chairpersons Closing Remarks

5:45 PM - 6:45 PM Drinks Reception